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Below, we’ve gathered some helpful resident resources and quick responses to any questions you might have. If you don’t find what you’re looking for, please contact us at the main office.


    General FAQs

  • Are pets allowed within housing?

    • The base is pet-friendly. Hunt Company’s pet policy is that you may have no more than 2 mammals per household. In addition, Marine Corps policy per MCO 11000.22 does not allow the following breeds: Pit Bull (American Staffordshire Bull Terrier or English Staffordshire Bull Terrier), Rottweiler, Presa Canarios, Doberman Pinscher, Chow Chow, Akitas, Mastiffs, Great Danes, Alaskan Malamutes, and wolf hybrids. MCBH also does not allow any crosses/mixes of the above listed breeds or any dogs with characteristics of the above.
      All dogs living on MCBH must have a license from the City and County of Honolulu. Both cats and dogs living on the Base must be registered with the Base Game Warden. Pets living in Hunt's housing will need to be registered with Hunt Companies.

      *Pet policy is also subject to base regulations

  • What is the policy for quarantining my pet?

    • Hawaii is free from rabies. To keep rabies out, Hawaii has strict laws regarding the importation of animals. Please see the Hawaii government’s website for more information on these policies. Non-domesticated cats and dogs (e.g. dingoes, wolf and wolf mixes) are prohibited.

  • Are there advantages to living in Marines Hawaii Family Housing?

    • YES! There are great many reasons to live here! All of our neighborhoods are in gated communities, exclusively for active-duty military. Here you get great value for your BAH with fabulous locations, newer homes, modern floor plans, and excellent community features included community centers, basketball courts, playgrounds, parks, pathways and much more. Average electricity is included in your rent, plus your other utilities (water, sewer, trash, recycling, common area landscaping). Avoid many of the costs of living in town — we don't charge application fees, background check fees, pet fees, or require a damage deposit. NO first and last month's rent on move-in.

      K-Bay: Enjoy small town beach life in a gated community. Bike or walk to the elementary school, Commissary, MCX, food court, bowling alley, fitness center, movie theater, marina, library, pool, golf course, mini golf, restaurants, tennis court, bars or youth center — all without leaving your gated community. You’ll have direct access to the H3 to Pearl Harbor and the rest of the island. Enjoy the surf, sand, sun, and tradewinds, all on K-Bay. Our K-Bay neighborhood features include a splash park, community centers, basketball courts, jogging and walking trails, beach access and professional property management. Near quaint Kailua Town, you can park and walk to enjoy restaurants, bars, coffee shops, shopping (including Whole Foods and Target), and the friendly, small town environment. Live near some of the best beaches in the world!

      Manana: This is a green, quiet gated oasis, close to everything the city has to offer. Manana features newer homes, mature trees, and larger fenced yards. A fitness center, community center, playgrounds, pavilions, and parks help to make this neighborhood a home. Manana includes a MCCS pool and tennis courts. It’s close to Pearl Harbor and other bases, and Pearl City has great shopping, restaurants, and all the other features of a great city.   

  • What if I'm not a Marine?

    • You don't have to be a Marine to live here! All of our neighborhoods are open to non-Marines and we are proud to be home to active-duty service members from other branches of service.

      Our fine neighborhoods of Manana (in Pearl City) and Hawaii Loa, Nani Ulupau, and Pa Honua (on K-Bay) are now open to ALL BRANCHES of active-duty military. This includes Army, Navy, Air Force, Marines, Reserves, National Guard, and Coast Guard.

      Other K-Bay neighborhoods have waiting lists so these neighborhoods are home to service members stationed on Marine Corps Base Hawaii (regardless of branch of service).

  • Is there a wait to get into housing?

    • Actually, several of our neighborhoods have immediate availability! Availability varies by neighborhood and pay grade. Contact us for more information

  • How long should I expect to wait for housing?

    • The estimated wait times are subject to change at any time. Our current wait time estimates are posted below for your convenience. The wait time will not begin until you’ve arrived on the island and been briefed by the MCFHO. 

      3-5 months (Pa Honua, Waikulu, Mololani, Hawaii Loa, Manana) 

      Waikulu: 4-6 months (only 4bdr)
      Hana Like and Ulupau: 6-12 months
      Manana: 3-6 months

      Mololani: 6-9 months
      Mokolea: 12+ months 

      O1-O3; W1-W4:
      Mololani: 6-12 months
      Manana: 3-5 months

      O4-O5; W5:
      Mololani: 6-12 months
      Kapoho and Kaluapuni: 12+ months
      Manana (4bdr only): 3-6 months
      Nani Ulupau (4bdr only): 9-12 months
      Camp Smith: 6-12 months

      Heleloa: 12+ months

  • How long should I plan to stay in a hotel/lodge?

    • Unfortunately, we cannot predict that. The wait times vary and are subject to change. Please follow this link to a list of TLA (temporary lodging allowance) government approved hotels and lodges. If you have further questions about TLA, please contact the MCFHO at (808) 257-2676.

  • What if I get a lease in town but wish to remain on the waiting list for housing?

    • You will need to provide us with a copy of your lease agreement. The Service Member will be responsible for keeping our office updated with current contact information and the date when he/she would able to accept a housing offer. In the event a service member has a lease and does not want to be considered for housing on base during the duration of the lease, he/she will not be contacted unless housing is available one month prior to the lease expiration date. Service Members are responsible for providing Hunt Companies with any and all changes, in writing, to their original lease agreement. Accordingly, personnel with lease agreements will be by passed without penalty and still may work their way up to the top of their respective waiting list.

      Lease agreements will only be honored for one year for housing waiting list purposes. Service members must provide a copy of the updated lease agreement and waiting list statement as notification to Hunt Companies that they desire to remain on the waiting list for housing. Failure to provide Hunt with current lease(s) and waiting list statement will result in your name being deleted from the waiting list.

  • How do I get on the housing wait list and what will I need to complete the process?

    • All housing applicants must contact the Marine Corps Family Housing Office (MCFHO) at (808) 257-2676 to be placed on the wait list or you can stop by their office in the Family Housing Building at 1571 Lawrence Road, on K-Bay. Below is more information about what is required.
      Marines — You will need:
      A copy of your web orders
      National Sex Offender form (NSO)
      DD form 1746 (housing application)
      Navy — You will need:
      A copy of your orders packet
      National Sex Offender form (NSO)
      DD Form 1746 (housing application)
      *The DD form 1746 can be downloaded from the Marine Corps Family Housing Office website. You may submit your housing application and required forms to the MCFHO via email or by fax at (808) 257-2676 or visit our Apply Now page to see the link to the MCFHO to view their contact information.
      **For members stationed with a Marine Corps unit, your application will be advanced to our Leasing Office automatically. All other members must arrive on-island and check into their Military Housing Office before applying for housing.

  • What are the benefits of submitting an advance application? Especially if Hunt Companies will not receive my referral until I arrive on island and get briefed?

    • The purpose of the advance application is so that the Marine Family Housing Office knows when you’re expected to arrive. Also, it gives the MCFHO advance notice if there are any medical issues that will need to be addressed.

  • Do families with children have priority over families without?

    • No. Your control date is what will determine your position on the list.

  • Do I need to bring my own washer and dryer?

    • No, all Marines Hawaii Family Housing homes (K-Bay, Manana (USMC), and Camp Smith) come with a washer and dryer already installed. We will NOT remove any appliances from the home, even if you have brought your own.

  • How big and what type of home will I get?

    • The size (number of bedrooms) of the home you’re eligible for is based on family size, not by rank. This eligibility is determined by the MCFHO. The type of home you’re eligible for will depend on which neighborhood you will be assigned to.

  • Do the homes have carpet?

    • Some of the homes have carpet in certain areas, but this varies depending on the neighborhood.

  • What is the rent and is the base charging for utilities now?

    • The rent is equal to the BAH with dependent rate for the senior service member in the home. Hunt Companies is responsible for the following utilities: water, sewer, trash removal, and average electricity. The resident is responsible for cable, phone, Internet and any overage charges incurred with respect to the Resident Energy Conservation Program (RECP).

  • What is RECP?

    • The RECP (Residential Energy Conservation Program) goes hand in hand with the Department of Defense (DOD) and Department of the Navy’s (DON) energy conservation initiatives to reduce our dependence on foreign oil, other fossil fuels, and the overuse of electricity.  This policy was set forth in September 1998 by the Office of the Secretary of Defense (OSD) to raise awareness and to encourage residents living in PPV housing to minimize their energy consumption to avoid a utility payment. Commander, Navy Installations Command (CNIC) announced that RECP would be rolled out to all of the Department of Navy (DON) Public Private Venture housing. The rollout mandated that all RECPs use a 10% buffer above and below the average monthly electricity usage. Under this program, residents only pay for the portion of the electricity bill that falls 10% above the average usage for their like-type group. Residents with usage under the 10% buffer receive a credit or refund.

  • Our household goods will arrive after we do. Is there furniture we can use?

    • Marines Hawaii Family Housing has a Furnishings Department. You may use our loaner furniture for up to 60 days. If the furniture is being misused in any way, our furnishings coordinator reserves the right to remove the items at any time before your 60 days has ended. Also, if the furniture looks like it has been tampered with, you may be charged for damages.

  • Is there somewhere I can borrow things like dishes or a coffee maker?

    • The base does have a Lending Locker that can loan items like this out.
      However, their availability of items is subject to change and they work by appointment only.

  • What if I’m not interested in base housing or the wait is just too long? Is there someone who can help me find a rental off base?

    • Unfortunately, there is not.  We recommend looking at possible rentals ahead of time so you know what to expect in our economy before you arrive on island.  Below are a couple of links to websites that list rental homes. Also, if you know what you're looking for, the MCFHO may have a book listing rentals from which they may be able to assist you.

  • Neighborhood Amenities

  • What are Kaneohe Marine Corps Base Hawaii (MCBH)’s amenities?

    • The Base has K-Bay Lanes Bowling Alley, the Marine Exchange, Commissary, Mokapu Mall (with a food court), Officers Club, Semper Fit gym, and Klipper Golf Course. The MCCS Marina rents recreational equipment, beach cabanas and camping sites. The Base also offers four beaches, a swimming pool, skate park and, for boat owners, the Marina includes dry storage, slips and moorings.

      Residents of Marines Hawaii Family Housing also have the use of two dog parks, a splash park, and two community centers on K-Bay and a third community center in Manana (Pearl City). Our neighborhoods feature playgrounds, pavilions, and basketball courts for the enjoyment of our residents.

  • What amenities are on Camp Smith?

    • Camp Smith has a Semper Fit gym, a food court, library, pool, various shops, the Marine Corps Exchange, and racquetball, handball, tennis and volleyball courts.

  • What amenities are on Manana?

    • The Manana housing community features a community center, fitness center, pool, Marine Mart, baseball field, skate park, and tennis, volleyball, and basketball courts. There are also a playgrounds and parks within Manana. It is also located near shopping, restaurants and more.

  • Schools

  • How can I find out information about the public schools in the area?

    • Please follow this link to a listing of the public schools for Kaneohe Marine Corps Base, Manana and Camp Smith. The Hawaii public school year starts the beginning of August.

  • Utilities

  • Why did the Navy decide to start RECP?

    • The NAVY RECP is part of a larger Department of Defense initiative to reduce energy consumption. Reductions in utility use as a result of RECP will reduce our dependence on foreign oil, therefore contributing to increased national security, and reduce greenhouse gases and pollution, thus helping to improve the quality of life for all Americans. Furthermore, financial savings resulting from reduced usage will be reinvested in PPV communities to directly improve your quality of life.

  • When will the RECP program start at my installation?

    • The tentative roll out schedule for live billing will vary by the Region of the country where the Navy has PPV homes.

      For more specific information about when the RECP will roll out for a specific installation contact your local Navy housing office (a master list of all Navy installation housing offices is located at

  • How does this program work?

    • The Resident Energy Conservation Program (RECP) establishes like-type groups of housing and measures the average usage for each like-type group every month. A 10% buffer is then added above and below the average to create a normal usage band. Residents participating in the RECP (referred to herein as Qualified Military Tenants or QMTs) will receive monthly statements on how their usage compares to the normal usage band. Those using more than the normal usage band pay for the excess and those using less than will receive a rebate or credit for the difference between the normal usage band and their actual usage

  • How do Marines and their families benefit from RECP?

    • Dollars saved through conservation will be put right back into the PPV project in the form of capital reinvestments such as new housing, renovations, community amenities, quality of life programs, etc. Marines will earn rebates if they use less than the normal usage band for their like-type group.

  • How is my usage target determined?

    • Your house will be combined with other housing units into like-type groups (LTG) of metered homes that have similar characteristics that affect home energy performance such as the square footage, age, heating type (electricity vs. gas), and condition of the home. Each month the average usage of utilities for the LTG are developed with a 10% buffer above and below the average to create a normal usage band. Qualified Military Tenants (QMTs) with usage above the normal usage band will pay for the excess and those conserving relative to the normal usage band will receive a rebate for their savings. Please note: household make- up is not a factor in determining targets. LTGs only consider the physical characteristics of the home, not the occupants.

  • What if there is an extremely hot or cold month?

    • Your utility usage target is established on a monthly basis to account for actual weather changes. All members of the LTG are subject to the same weather changes so they are all calculated accordingly.

  • Can I get information about my like-type group?

    • Yes, your Resident Services Manager/Housing Office can provide you with that information.

  • How will this program affect my Basic Allowance for Housing (BAH)?

    • There will be no impact to the BAH allowance.

  • Isn’t a utility allowance already part of my BAH?

    • Yes. An allowance for “normal” or “average” utilities is a part of the BAH. BAH includes an allowance for the following utilities: electricity, gas or other heating fuels, and water/sewer. The BAH includes the cost of utilities based on averages from residents living in the private sector who are directly responsible for paying for their utilities. This program is intended to encourage QMTs to achieve normal usage and to reward them for conservation beyond normal expectations. If you conserve and use utilities wisely within the normal range, you will have no out-of-pocket utility expense and, with a little extra effort, could be eligible for a utilities rebate.

  • How does billing work?

    • Every month QMTs will receive a monthly statement that shows how their usage compares to the normal usage band for their specific like-type group. QMTs who use less than the normal usage band can accrue a credit or rebate and residents who use more than the upper normal usage band will pay for the excess consumption. Before residents are responsible for payments they will experience a “mock billing period.” Mock billing will allow residents to adjust their consumption before live billing starts. After mock billing the live billing period starts and residents will be directly responsible for their utility usage. "Other qualified tenants" (residents who do not pay with BAH) will receive a billing statement from the third party billing service and they will be required to pay for all gas and/or electric utility usage during the given month. As dictated in the RECP, other qualified residents are exempt from the RECP and, therefore, are responsible for paying their own designated utilities.

  • Does this program mean I have to pay a utility bill every month?

    • No. If your usage is within the normal usage band you will not have to make any payments. Only if you exceed the normal usage band will you have to pay and then only for the amount over the normal usage band. If you are below the normal usage band you will be eligible to receive a rebate for the difference between the amount consumed and the lower end of the usage band.

  • How and when will I expect a rebate or need to make a payment?

    • QMTs whose monthly utilities usage is below the normal usage band will be notified in the monthly utility usage report including the amount of the rebate earned. When the accumulated rebate exceeds $25 the property manager will issue a check to the resident. QMTs have the option to “bank” the savings if they want and use savings to offset future payments. The payments work in a similar fashion – the resident will be notified monthly and will make payment whenever the total owed exceeds $25.

  • How do I know that my utility usage report is correct?

    • Your monthly utility usage report is based on the individual utility meters on your home. The PPV project company will collect information from the meters and develop a usage report for each home. If you feel there are inaccuracies on your bill, please contact your property manager for review.

  • How can I be sure my home is energy efficient?

    • Residents can request their property manager perform an evaluation of the home to ensure that all of the appliances and energy using features of the home are in good order. The property manager will also provide tips on how to make your home more energy efficient.

  • If my neighbor in the same like-type group has a more efficient kitchen appliance, does that entitle me to new appliances?

    • No. We account for these minor differences by utilizing the 10% plus or minus buffer around the utility usage target.

  • We have two children in our family and live in a 3-BR home. Many of our neighbors do not have children. Will the monthly usage average for our like-type group be skewed?

    • The rent for PPV homes is typically the BAH rate. BAH does not vary depending upon family size. Families are assigned to homes appropriate for the size of the family/what they qualify for. LTGs include similar homes in the average calculations, regardless of household makeup.

  • What happens if I don’t pay on time? Will late payments affect my credit?

    • Residents with a past due account will receive delinquency notice letters and a late fee. Extreme delinquencies can result in a notice to vacate housing and can potentially affect your credit. The PPV partnership will work with you to arrange payment plans if you need help making payments.

  • Am I responsible for paying for water usage?

    • At this time PPV homes are generally not individually metered for water, therefore the RECP excludes water usage. Water conservation is very important because excess usage drains funds from the PPV project. You can expect to see the property manager promote water conservation initiatives in your PPV housing area even though most homes are not individually metered.

  • If this is a Department of Navy program, do I have to participate if I am in another branch of Service?

    • All military members, regardless of Branch of Service, living in Navy PPV housing must sign a lease and addendum that requires participation in RECP. The Army and Air Force are transferring responsibility for payment of utilities to residents that live in their privatized housing much like the Navy.

  • How can I reduce my energy usage in PPV housing?

    • The easiest way to reduce your energy usage is by regulating your thermostat to minimize heating and or cooling requirements. Wise use of hot water, lighting and appliances can also contribute significantly to energy savings. Finally, you can request the property manager perform an energy assessment to identify energy savings strategies specific to your home.

  • Is there a waiver policy if a member in my family has a medical circumstance that requires the need to use more energy?

    • Yes, a waiver from the RECP can be requested if your family member is enrolled in the Exceptional Family Member (EFM) program and you can demonstrate the medical condition has a direct impact on utility usage. In addition, handicapped members outside of the EFM may also submit a waiver request for consideration. Each housing office will have procedures for submitting a waiver. Wounded Warriors are exempt from participating in the RECP.

  • What utility rate will I be charged when living in PPV housing?

    • You will be charged the same rate the PPV partner is charged to provide utilities to your home. The rate will be included on your bill and is available at any time by contacting your PPV property manager. Sometimes the utilities are provided by the supporting installation for the PPV project and other instances it will be the rate from a 3rd party utility provider. By law, the PPV partner is not allowed to charge you a higher rate than they pay for utilities.